Credits are the currency of ZShip. Each AI generation (image, video, etc.) consumes a certain number of credits depending on the model, resolution, and complexity. Your credit balance is displayed in your dashboard, and you can purchase more at any time.

Yes. You can upgrade or downgrade your plan at any time from your dashboard. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing cycle.

Subscription credits reset each billing cycle and do not roll over. However, one-time purchased credits never expire as long as your account remains active.

We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. Additional payment methods may be available depending on your region.

New users receive free credits upon registration to explore ZShip's capabilities. No credit card is required to get started.

Yes. We offer a 7-day refund policy for subscriptions. Please refer to our Refund Policy for full details, or contact us at [email protected].

Yes. Annual plans are available at a discounted rate compared to monthly billing. Check the pricing cards above for current annual pricing.

When your credits are depleted, you can purchase additional credit packs or upgrade your subscription plan. Your existing generated content remains accessible regardless of your credit balance.